These documents shall be made available to you by our Customer service in no time. Dental records, reports, treatment history and receipts are the commonly requested documentations patients require for many purposes such as insurance and other claims, accounting and other purposes. Our communications channels are open to you beyond your treatment completion. With a strong understanding of patients needs in particular foreign visitors, our Customer Service are equipped to assist you with important information that you need in relation to your treatment and to ensure a comfortable experience throughout the duration of your stay for your treatment.
OPEN DENTAL CUSTOMER SERVICE REGISTRATION
To expedite your registration, you may choose to pre-register using our Registration Form available on-line. Reconfirmation and appointment reminders are part of our Customer Service standard operating procedure (SOP) so that you do not miss your appointment. Nevertheless, in almost all cases, preliminary treatment plans and fees are crucial in helping patients prepare and plan for their treatment.Īs with inquiries, booking for appointments can be done via telephone, text messaging and email. The final treatment plan is subject to the actual examinations during your visit. The accuracy of these preliminaries depend on the accuracy and extent of information provided. Preliminary treatment plans and fees estimates can be obtained prior to your visits. Our objective is to relieve you of any anxiety about your treatment and to make you aware of treatment options and requirements before hand to help you plan your journey with some degree of certainty. Inquiries can be made via telephone, text messaging and email to our dedicated email address at Treatment Plan & Quote In the event that a member disagrees with a coverage determination, member may be eligible for the right to an internal appeal and/or an independent external appeal in accordance with applicable federal or state law.Our Customer Service personnel guided by our team of dental surgeons, are on hand to attend to all your dental enquiries and will ensure that you have as much information as possible prior to your visit to our centre. Medical necessity determinations in connection with coverage decisions are made on a case-by-case basis.
Please note also that the ABA Medical Necessity Guide may be updated and are, therefore, subject to change. Want To Become a Vendor Select this inquiry in the dropdown menu to the right. We look forward to working with you There are many ways to reach us: +1 503.363.5432 Chat live with a support technician during regular business hours Customer Service: Conversions: Business/Marketing Inquiries:. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. The member's benefit plan determines coverage. There customer service department is top notch and if you need anything they make.
OPEN DENTAL CUSTOMER SERVICE SOFTWARE
The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. BCBS FEP Dental has over 488,000 access points nationwide to receive in-network services, a customer service team dedicated to exceeding your expectations, online tools to make your life easier, and a variety of options and benefits to meet your needs. Open Dental is a HIPAA compliant open-source dental practice management software that provides on-premise electronic charting, billing, practice management, and imaging applications thats suitable for any large and small dental practice. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. Members should discuss any matters related to their coverage or condition with their treating provider.Įach benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. Treating providers are solely responsible for medical advice and treatment of members.
If you have individual insurance, select the state you live in. If you have insurance through an employer, please select the state where the company’s headquarters are located. The ABA Medical Necessity Guide does not constitute medical advice. Customer service representatives are available nationwide to answer questions about your dental insurance, claims submissions, payment procedures, changes in your contact information or other concerns. The Applied Behavior Analysis (ABA) Medical Necessity Guide helps determine appropriate (medically necessary) levels and types of care for patients in need of evaluation and treatment for behavioral health conditions. By clicking on “I Accept”, I acknowledge and accept that:
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